Safeguarding Adults

See: Identifying and Reporting Abuse and Neglect, which is part of the larger Care Act 2014 resource.

Adults

Tel: 0208 545 4388 (9:00 – 13:30 Mon-Fri)

Tel: 07903 235 382 (13:30 – 17:00 Mon-Fri)

Tel: 0208 770 5000 (outside office hours and bank holidays)

Email: Safeguarding.adults@merton.gov.uk

Adult social care staff should raise a concern through Mosaic.

If you are concerned that an adult is in imminent danger from abuse or neglect, or that a criminal act has taken place you should contact the police by dialing 999.

Children

For information about how to raise a concern about a child see: Merton Safeguarding Children Partnership – what you can do. 

If you are concerned that a child is in imminent danger from abuse or neglect, or that a criminal act has taken place you should contact the police by dialing 999.

The latest version of the Pan London Multi-Agency Adult Safeguarding Policy and Procedure can be accessed from the London ADASS website.

They set out specifically how the Local Authority works with other organisations in the area, such as the police and the ICB to fulfil the requirements of the Care Act, including how they:

1. Prevent and protect adults at risk from abuse;
2. Empower and support adults to make their own choices;
3. Investigate actual (or suspected) abuse or neglect; and
4. Support adults who are at risk of, or experiencing abuse or neglect.

Additional safeguarding resources and guidance is available on the Information and Resources page of the Merton Safeguarding Adults Board website.